Contact Adults' Health and Care (2023)

• I’m not sure what support is available. I need information and advice
• I want an online tool to find out if I or they may be eligible for care services from the Council
• I want to apply for Meals on wheels
• I want to find out about Care technology (telecare)(such as pendant alarms and falls sensors)
• I would like to apply for a Blue Badgefor disabled parking
• I would like to apply for an Older Person’s Bus Pass or a Disabled Bus Pass
• I would like to see an Occupational Therapist
• I would like advice about Equipment or Adaptationswhich may help me
• I would like to find out about Extra Care housing in Hampshire

If you are unable to find the information you need on our information pages and would like to contact us, you can raise an enquiry about care and support for yourself, or for someone else

• I’m not sure where to start. I need some information and advice
• I would like a carer’s assessment
• I need to find out about the Council’s Take a Breakservice

If you are unable to find the information you need on our information pages and would like to contact us, you can raise an enquiry about care and support for yourself, or for someone else

• I’d like information about paying for care and if the Council or the NHS will pay for my care
• I’d like a quick online indicator of whether I, or someone else, may qualify for funding from the Councilif I have eligible care needs
• I’d like information about Continuing Health Care funding from the NHS

If you are concerned that you or another adult is being neglected, harmed or abused in any way, please do not ignore it. If it is not urgent, please use our online formsto provide us with the details.

If your request is urgent and you need support in the next 24 hours, contact us on 0300 555 1386.

If you are someone else is in imminent danger, call the police on 999. Call 101 if it is less urgent.

Please have your/their Adult Services (AS) reference number handy when you contact us.

• I would like to pay my care invoice
• I would like to request a copy of my invoice
• I would like to change my financial details
• I would like to make an enquiry related to paying my invoice or setting up a direct debit
• I would like to make an enquiry due to an error on my invoice

Please visit our professional referral page.

Benefits

Hampshire County Council does not deal with social security, benefits or pensions. If you have enquiries about this, you can:

• speak to your local Job Centre Plus
• read the information about benefits on the Connect to Support Hampshire website

Housing

Hampshire County Council does not deal with housing applications. You will need to speak to the housing department of your local district or borough council housing department.

You can find links to local housing departments on the Connect to Support Hampshire website.

Hampshire County Council is responsible for Public Healthin Hampshire (this includes weight management, smoking and drug and alcohol misuse services).

For queries relating to health conditions, please contact your GP or see the NHS website.

If you are unable to find the information you need on our information pages, please contact us.