H&R Block Review: Fees & Features | Good Financial Cents® (2023)

Technology and the internet have made it easier than ever to file your tax return from home and on your own time. However, tax preparation software from companies like H&R Block can take the convenience of online tax filing to another level, which means less stress, more time, and a potentially higher return for you.

For the 2021 tax season, we can recommend H&R Block to anyone who wants assistance organizing their tax information and filing online. This software can help you accurately file your state and federal tax return whether you work for a single employer, own your own business or have a complicated tax situation that requires a multi-pronged approach. H&R Block even lets you file federal taxes for free, and they promise “more forms for free” than competitor TurboTax.

See our full review for 2021 tax software programs.

If you want to file your taxes yourself this year but also want the benefit of tax software that walks you through the process, H&R Block may be exactly what you need. Keep reading to learn how this software works, which packages they offer and how much they cost, and how you can sign up.

How H&R Block Works

One of the big advantages of H&R Block is its easy question and answer format. Once you select a tax preparation software option they offer, you’ll start the process by answering questions about your income and tax situation, mostly by pulling information from tax paperwork you have received from employers, clients, and financial institutions.

(Video) H&R Block Review by a CPA | Pros + Cons | Walkthrough | Tutorial

H&R Block also lets you download last year’s tax return as part of the process, which can be immensely helpful when it comes to jogging your memory on deductions you may have taken in the past or even accounts you paid interest on.

Questions you can expect to answer include your family size, your income, retirement contributions you’ve made to tax-advantaged accounts, and investment income. If you’re self-employed or a small business owner, you’ll also answer questions about your business revenue, your business deductions, and more.

What Happens Next

While you’re entering all your information into the H&R Block online interface, the tax preparation software is processing your data to see which deductions you might qualify for, which tax brackets your income will be taxed in, and any potential changes you could make now to reduce your tax liability for the year. The software is even set up to make suggestions that could help you a lower amount in taxes overall, such as contributing money to a traditional IRA.

H&R Block also makes it easy to “save” your information and come back to it later. You might need a few days to gather all the information to file your taxes for the year, for example, or you might get started and realize you need to reach out to a client or employer for more information. Either way, you can start and stop your tax return at any point during the process.

Once you’ve entered all the information H&R Block asks for, the software provides you with an overview of your tax return including your full income for the year, how much you owe to the IRS or your state tax authority, or how much you can expect to get back in your tax refund.

Note that H&R Block offers transparent upfront pricing that makes it easy to understand your full costs upfront, and that they also offer “audit assistance” that kicks in if you are selected for a tax audit after using their software. H&R Block even offers customers a midyear tax check-in intended to help you assess your withholdings so you’re not hit with a surprise tax bill the next time tax season rolls around.

Finally, H&R Block offers a Where’s My Refund tool that lets you track your refund if you’re due money back for the year. They also offer the opportunity to ask for a refund advance of up to $3,500, which comes on an H&R Block Emerald Prepaid Mastercard.

What’s New for H&R Block in 2021

Like other tax software programs, H&R Block is always tweaking its offerings and using technology to offer more value to the consumer. For 2021, improvements include the ability to download your last year’s tax returns with the software — even if you used a different company to file your taxes last year.

“While people may believe switching tax preparers is challenging, this is not the case when switching to H&R Block,” they write on their website. “Switching to Block can be as easy as two clicks. Just drag and drop to import last year’s tax information from any other provider.”

H&R Block also expanded its price guarantee in 2021, offering up a new “No Surprise Guarantee” that also comes with audit assistance and a midyear tax check-in for all their customers. H&R Block believes their pricing should come in at least $10 below pricing from TurboTax with all their paid tax filing products, and this new price guarantee will help ensure that’s the case.

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H&R Block Features and Benefits

H&R Block has so many features and benefits that we cannot possibly cover them all. With that in mind, here are the main perks you can look forward to as an H&R Block customer:

Multiple Plans to Choose From: H&R Block offers a broad range of tax preparation plans to choose from, including online options and in-person tax preparation and support. Their online plans are available in packages that make sense for regular employees paid on a W2, freelancers and small business owners, and more. You can even use the software to file basic federal returns for free.

Tax Preparation Assistance Available: Online plans can be purchased with an “assist” add-on that includes “on-demand help from a tax expert, enrolled agent, or CPA.” These programs cost slightly more, but they provide personal assistance for those who need it.

Audit Support: If H&R Block software is used to file your taxes and you’re selected for an audit, H&R Block will support you with audit assistance. Free in-person audit assistance is available with Block Basic, Deluxe, Premium, and Premium & Business desktop software.

Midyear Tax Check-In: All H&R Block plans now come with a midyear tax check-in that can help you identify changes you could make to reduce your tax bill for the rest of the year.

Accuracy Guarantee: This software also comes with a 100% accuracy guarantee. “If the H&R Block tax preparation software makes an error on your return, we will reimburse you for any resulting penalties and interest up to a maximum of $10,000,” writes H&R Block on their website.

Maximum Refund Guarantee: You’re also guaranteed to receive the maximum refund available to you. H&R Block will even refund the fees you paid to use their software and let you amend your return to secure the higher refund at no extra charge.

H&R Block Plans and Prices

H&R Block online tax filing software comes in four different editions:

  • Free Online: $0 plus $0 per state filed
  • Deluxe Online: $29.99 plus $36.99 per state filed
  • Premium Online: $49.99 plus $36.99 per state filed
  • Self-Employed Online: $79.99 plus $36.99 per state filed

Here’s a basic rundown of what each of these plans offers and why you might want to sign up.

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Free Online — Free

The free version of H&R Block’s tax filing software could be the best option if you have a very simple tax return. This version lets you file your federal taxes for free, and you can even upload a W2 by taking a photo. This version of the software can help you file a federal tax return that includes the Earned Income Tax Credit, childcare expenses, student loan interest, Social Security income, the child tax credit, and more.

This program does come with basic technical support that can help if you’re having trouble figuring out the logistics of your tax filing. You’ll also get self-help via a help center that features questions and answers for the most common free tax filing questions.

This version of the software is best for someone who has a single W2 from an employer and a very simple tax situation.

Deluxe Online — $29.99 plus $36.99 per state filed

The Deluxe Online program from H&R Block was created for homeowners who have more deductions to take on their taxes, including deductions for contributions to Health Savings Accounts, or HSAs. This program includes six years of access to your tax returns, a special deduction feature meant to help you maximize tax deductions you’re eligible for, and technical support by chat or phone.

This plan works best for anyone who deals with real estate or real estate income, mortgage interest, and contributions to an HSA during the tax year. You’ll get special guidance for homeowners, free storage and access, transparent pricing and more.

Premium Online — $49.99 plus $36.99 per state filed

Premium Online software from H&R Block provides assistance for taxpayers who have slightly more complicated tax situations than most. This version of the program is mostly geared to freelancers and independent contractors who pay quarterly tax payments. You can use this software to import your expenses from popular expense tracking apps, and you can even track rental income and stock sales income.

You’ll also get rental property guidance and tools and access to advanced filing calculators that can help you “determine the cost basis of your home sale, dividend, gift and inheritance assets, so you can be sure your numbers are 100% accurate.”

According to H&R Block, this software is best for freelancers and independent contractors who have less than $5,000 in expenses each year.

Self-Employed Online — $79.99 plus $36.99 per state filed

If you own your own business and have a lot to keep track of, you can also consider H&R Block’s Self-Employed Online package. This plan comes with expense importing tools that work in conjunction with popular software programs, along with tools that can help you track and monitor small business expenses, including home office, depreciation, and vehicle expenses.

This plan is best for anyone who needs to track business tax deductions and asset depreciation while filing Schedule C taxes online. If you’re an Uber driver, you should also know this plan lets you import Uber driver information directly from your driver account.

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Should You Pay More for an “Assist” Plan?

While all the plans we’ve outlined above include tech support and help via online chat, it’s important to note that H&R Block lets consumers pay more money to add an “assist” feature to each of their tax software preparation plans. With Online Assist, you get access to on-demand help from a tax expert, enrolled agent, or CPA.

This extra assistance is offered virtually or over the phone, and it can be immensely helpful if you want to do your taxes yourself but know you’ll have questions right off the bat.

Just note that you’ll pay a surcharge for each of H&R Block’s tax preparation software packages if you request this special assistance. Otherwise, the basic inclusions for each plan are the same as above.

Pricing for Online Assist plans are as follows:

  • Basic Online Assist: $39.99 plus $0 per state filed
  • Deluxe Online Assist: $69.99 plus $36.99 per state filed
  • Premium Online Assist: $109.99 plus $36.99 per state filed
  • Self-Employed Online Assist: $139.99 plus $36.99 per state filed

Should You Sign Up with H&R Block?

If you want the help of tax preparation software and hope to access as many benefits as possible, H&R Block could be your best bet. Their guarantees go a long way to ensure you’re paying a fair price for the help you receive, and it’s nice to know you’ll receive audit support if there’s a problem with your return.

Also, note that H&R Block has become incredibly user-friendly over the years. With their standard question and answer format, all you really have to do is collect all your tax paperwork and answer the questions they ask. H&R Block will do all the grunt work for you, and they’ll even suggest ways you can get a larger refund at the end.

The Bottom Line

We believe H&R Block is one of the best tax preparation software programs for 2021, but there are plenty of other programs you should consider as well. Make sure to check out TurboTax, TaxSlayer, and other competitors and their offerings before you sign up.

With enough research, you should wind up with the right amount of tax help for a price you can afford.



Does H&R Block answer questions? ›

Yes. Free help is available when you file taxes online with us. H&R Block provides online product support for a broad range of topics, including: Answers to tax questions.

Did H&R Block get hacked? ›

H&R Block's online tax filing service exposed some customers' sensitive financial records to other customers last weekend, prompting the company to shut down the system yesterday afternoon, CNET News.com has learned.

Is H&R Block no longer free? ›

Is H&R Block really free? It indicates an expandable section or menu, or sometimes previous / next navigation options. Yes, the service is free for both federal and state if you are filing a simple tax return. It covers unemployment income, retirement income, W-2 income, and interest and dividend income.

Is it worth paying for H&R Block Deluxe? ›

The Deluxe Tier is H&R Block's worst value. Low-cost or free software can easily help filers itemize deductions and claim straightforward credits. Compared to H&R Block's competition, the Premium tier is the best value for a paid tier.

How can I get answers to tax questions? ›

Contact the IRS

For the fastest information, the IRS recommends finding answers to your tax questions online. You can also call the IRS at 1-800-829-1040 or TTY: 1-800-829-4059. This option works best for less complex questions. Keep in mind that wait times to speak with a representative may be long.

Is H&R Block responsible for mistakes? ›

If the H&R Block tax preparation software makes an error on your return, we will reimburse you for any resulting penalties and interest up to a maximum of $10,000. Terms and conditions apply; see H&R Block's Accurate Calculations Guarantee for details. Not available for changes in tax laws after January 1, 2022.

Does H&R Block have hidden fees? ›

With H&R Block's upfront pricing guarantee, you'll know the price before you even start. Nope, no hidden fees here.

Is H&R Block being investigated? ›

TurboTax and H&R Block Used “Unfair and Abusive Practices,” State Regulator Finds. The investigation, which is ongoing, came after a ProPublica series showed that millions of Americans were coerced into paying for tax filing they should get for free.

Is H&R Block free good? ›

Though it's not the most expensive of the tax software providers we reviewed, H&R Block online tax software isn't the cheapest either. Still, its free version is one of the best on the market, the interface is straightforward and easy to use and on-screen help from a human is available for an extra cost.

How much is a tax return through H&R Block? ›

How much does H&R Block's tax service cost? H&R Block offers a free online tax-filing program that includes simple federal and state tax returns. If you need to upgrade based on your tax situation, you'll pay $49.99 to $109.99 to complete a federal return, and $36.99 for each state tax return.

How much does it cost to talk to someone at H&R Block? ›

H&R Block live chat is available free of charge as long as you aren't using the free product. If you're using the free product, you'll need to upgrade to H&R Block Plus.

What is the best free tax-filing site? ›

The best free tax software: Free filing options compared
  • Credit Karma (Cash App Taxes) Its goal is accuracy and max refund for tax filers. ...
  • TaxSlayer Simply Free. Only for those with the simplest tax returns. ...
  • H&R Block Free Online. Importing information and data is easy. ...
  • TurboTax Free Edition. ...
  • TaxACT Free Edition.
15 Apr 2022

Is Jackson Hewitt or H&R Block better? ›

Compare company reviews, salaries and ratings to find out if H&R Block or Jackson Hewitt is right for you. H&R Block is most highly rated for Work/life balance and Jackson Hewitt is most highly rated for Work/life balance. Learn more, read reviews and see open jobs.
Overall Rating.
Overall Rating4.14.0
4 more rows

Is H&R Block cheaper than TurboTax? ›

While H&R Block is cheaper than TurboTax, it's more expensive than other DIY tax-filing options, such as TaxSlayer and TaxAct, if you don't qualify for the free option.

How accurate is H&R Block tax Estimator? ›

The Results. Since launch, the H&R Block tax calculator, designed by Code and Theory, has more than doubled the speed of completion compared to the previous tax calculator—and compared to the competition. Gone are the days of missing commas and zero returns, with users completing the tool with nearly 100% accuracy.

Does the IRS really have a Fresh Start program? ›

Installment agreement

An installment agreement is a payment option for those who cannot pay their entire tax bill by the due date. The Fresh Start provisions give more taxpayers the ability to use streamlined installment agreements to catch up on back taxes and also more time to pay.

What happens if you answer a question wrong on your taxes? ›

You can refile your taxes if you need to make a change or forgot to add something. You can file an amended return using Form 1040-X. Form 1040-X is available on the IRS website or at an IRS local office. You can also have a professional prepare the amended return for you.

How do you get the IRS when you don't answer? ›

You can call the IRS at 1-800-829-1040 for general questions or refund status information. However, if you're not able to resolve a tax issue, it may be helpful to contact the Taxpayer's Advocate Service (TAS) at 1-877-777-4778.

What to do when HR Block messed up your taxes? ›

If you e-filed your 2021 return with H&R Block's online program, we can offer you some assistance. To file an amendment, you need Form 1040X, available from the dashboard or main menu of the H&R Block Online program. With it, you can correct errors or mistakes on filed tax returns.

Can I get in trouble if my tax preparer made a mistake? ›

After a change in tax laws over a decade ago, anyone who prepares a tax return can be held liable for mistakes made in preparing a return for someone else. A tax preparer who made mistakes in your return could be subject to an IRS monetary penalty.

How much money will the IRS fine a tax preparer who has made a mistake filing a client's taxes caused by lack of due diligence? ›

Applies to tax preparers who fail to include income accurately on tax returns: Understatement due to unreasonable positions — IRC § 6694(a): The penalty is $1,000 or 50% (whichever is greater) of the tax preparer's income to prepare the tax return or claim.

How much should it cost for someone to do your taxes? ›

A tax professional's services may cost between $200 and $600, depending on your tax situation, where you live, and how they charge for their services. If you're looking for the lowest price, you should consult various tax preparation firms to get a feel for their price ranges.

Who is the cheapest tax service? ›

  1. Best Value: TaxSlayer. Credit: TaxSlayer. ...
  2. Best Free Option: FreeTaxUSA. Credit: FreeTaxUSA. ...
  3. Best Free Audit Support: Cash App Tax. ...
  4. Best for Simple Returns: Jackson Hewitt. ...
  5. Best for Complex Returns: TurboTax. ...
  6. Best for Experienced Tax Filers: Liberty Tax. ...
  7. Best Accuracy Guarantee: TaxAct. ...
  8. Best for Live Support: H&R Block.
1 Apr 2022

Can I sue H&R Block for messing up my taxes? ›

Before you can sue H&R Block, most small claims courts require that you ask the person you're suing (the “defendant”) to fix your problem voluntarily before you file your claim. So if you want to sue H&R Block in small claims court, you need to send them a demand letter first.

What triggers a tax investigation? ›

What triggers a tax investigation? Tax investigations and frequent tax audits are more likely if: you file tax returns late, pay tax late or make errors that need correcting. there are inconsistencies or substantial variations between different returns, such as a large fall in income or increase in costs.

What triggers an IRS investigation? ›

Criminal Investigations can be initiated from information obtained from within the IRS when a revenue agent (auditor), revenue officer (collection) or investigative analyst detects possible fraud.

How do you tell if IRS is investigating you? ›

Warning Signs that You Might Be Under Investigation by the IRS
  1. You are informed by your bank that your records have been subpoenaed by the U.S. Attorney's Office or the CID (IRS Criminal Investigation Division). ...
  2. If you are currently being pressured by an IRS agent and they suddenly stop contacting you.

Who is cheaper Jackson Hewitt vs H&R Block? ›

Jackson Hewitt starts at $25 for filing both federal and state taxes, while H&R Block offers free online filing to start. If the free version doesn't work for you, HR&Block offers three different levels of its paid tax software ranging in price from $49.99 up to $109.99.

Can you trust taxes at H&R Block? ›

Overall, H&R Block is a trusted brand and an excellent option if you want to file your taxes online.

Where is the best place to do your taxes? ›

The 5 Best Tax Preparation Services of 2022
  • Best Overall: H&R Block.
  • Best for Ease of Use: Jackson Hewitt.
  • Best Online Experience: TurboTax Live.
  • Best for Self-Employed: EY TaxChat.
  • Best for Small to Mid-Size Businesses: KPMG Spark.

Is H&R Block expensive? ›

H&R Block and TurboTax have free editions for simple tax returns only. The most expensive programs for more complex tax situations range from $50 (Jackson Hewitt) to $119 (H&R Block) and $115 (TurboTax).

How do I know how much tax refund I will get? ›

Your refund is determined by comparing your total income tax to the amount that was withheld for federal income tax. Assuming that the amount withheld for federal income tax was greater than your income tax for the year, you will receive a refund for the difference.

How fast does H&R Block get your money? ›

When will my refund arrive? If you e-filed your return and chose direct deposit to receive your refund, you'll usually receive your refund in 8-15 days.

What bank does H&R Block use for fees? ›

If you've chosen Refund Transfer as the method to pay for your online tax prep fees, you have a convenient way to receive your tax refund and pay nothing out of pocket. As part of this service, your refund will be transmitted from the IRS and your bank through MetaBank®.

Is H&R Block free the first time? ›

H&R Block Free Online is designed for people with less complex filing situations, including taxpayers who have W-2 income, kids and rent, as well as students and first-time filers. H&R Block Free Online includes an easy-to-use help center to provide guidance along the way and answer common questions.

Is H&R Block better than TurboTax? ›

H&R Block's DIY filing options are less expensive than TurboTax across the board and edged out TurboTax in our overall ratings. While TurboTax offers an engaging user experience, H&R Block's online tax interface is more straightforward, cleaner, and less distracting.

What is the best free tax filing online service 2022? ›

Debuting for the first time in 2022, Cash App Taxes (formerly Credit Karma Tax) allows you to file for free -- even if you're self-employed -- and we consider it the best free tax product available right now.

What is the cheapest way to file my taxes? ›

Here's a list of some of our favorite options.
16 Mar 2022

What is the easiest tax site to use? ›

TurboTax Deluxe is our pick for easy-to-use online tax software because its simple interface lets you easily navigate your tax return and enter all the necessary information. You can also import your tax documents directly into the software.

Which tax software gives the most refund? ›

Which tax software provider gets the largest refund? Generally TurboTax and H&R block provide the largest refund!

Should I do my taxes myself or go to H&R Block? ›

If your tax situation is basic and uncomplicated, you will likely be fine with any tax service option, including filing with an H&R Block tax professional. However, if your taxes are complicated or you want to fully explore your options, it may be worthwhile to carefully compare H&R Block to competing tax services.

Is it worth it to pay someone to do your taxes? ›

Anyone with a relatively complicated tax situation can benefit from hiring a professional. If you own a business, for example, and have lots of different expenses to deduct, it may be worth paying someone who can help you navigate your return, maximize the tax breaks you're entitled to, and avoid errors.

How much should I get back in taxes 2022? ›

Average tax refund in 2022: $3,039

The average individual income tax refund was $3,039 for the 2021 tax-filing year, a 7.5% increase from 2020 when the average refund was $2,827.

What is the 90% rule for estimated taxes? ›

Penalty for Underpayment of Estimated Tax

Generally, most taxpayers will avoid this penalty if they owe less than $1,000 in tax after subtracting their withholdings and credits, or if they paid at least 90% of the tax for the current year, or 100% of the tax shown on the return for the prior year, whichever is smaller.

How much do you get back for a child on taxes 2022? ›

This tax credit helps offset the costs of raising kids and is worth up to $3,600 for each child under 6 years old and $3,000 for each child between 6 and 17 years old. You can get half of your credit through monthly payments in 2021 and the other half in 2022 when you file a tax return.

How do I talk to a real person at H&R Block? ›

Get the support you need here. Do you have questions about your tax software? Look for the “Chat for support" button after launching the Help Center in your personal software program to chat with us or call the customer support center at 888-482-9288.

How long does Hrblock take to respond? ›

Your tax pro should be able to review your return within three days.

Can H&R Block give tax advice? ›

H&R Block provides tax advice only through Peace of Mind® Extended Service Plan, Audit Assistance and Audit Representation. Consult your own attorney for legal advice.

Does H&R Block charge if you don't file taxes? ›

The maximum total penalty for failure to file and pay is 47.5% (22.5% late filing and 25% late payment) of the tax. However, if your return was over 60 days late, the minimum failure to file penalty is the smaller of $435 or 100% of the tax required to be shown on the return.

Which free tax filing service is best? ›

The best free tax software: Free filing options compared
  • Credit Karma (Cash App Taxes) Its goal is accuracy and max refund for tax filers. ...
  • TaxSlayer Simply Free. Only for those with the simplest tax returns. ...
  • H&R Block Free Online. Importing information and data is easy. ...
  • TurboTax Free Edition. ...
  • TaxACT Free Edition.
15 Apr 2022

Does H&R Block have a good reputation? ›

Overview. H&R Block has a consumer rating of 1.19 stars from 162 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about H&R Block most frequently mention customer service, tax return and last year problems. H&R Block ranks 50th among Tax Preparation sites.

How do I talk to a live person about my taxes? ›

How to speak directly to an IRS representative
  1. Call the IRS at 1-800-829-1040 during their support hours. ...
  2. Select your language, pressing 1 for English or 2 for Spanish.
  3. Press 2 for questions about your personal income taxes.
  4. Press 1 for questions about a form already filed or a payment.
  5. Press 3 for all other questions.
29 Jul 2022

Is it hard to get hired at H&R Block? ›

Yes, it is hard to get a job at H&R Block.

The hiring process at H&R block is very competitive, with many qualified accountants and tax specialists typically vying for positions. The company has a fast-paced work environment, so it seeks out experienced tax professionals that can handle heavy workloads quickly.

How long does it take to get refund after review? ›

If you filed on paper, it may take 6 months or more to process your tax return. For service delay details, see Status of Operations. The IRS issues more than 9 out of 10 refunds in less than 21 days. However, it's possible your tax return may require additional review and take longer.

Who are the best tax preparers? ›

The 5 Best Tax Preparation Services of 2022
  • Best Overall: H&R Block.
  • Best for Ease of Use: Jackson Hewitt.
  • Best Online Experience: TurboTax Live.
  • Best for Self-Employed: EY TaxChat.
  • Best for Small to Mid-Size Businesses: KPMG Spark.


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